Frequently Asked Questions
Everything you need to know about HAYA performance gear.
How do I determine the right size for my athletic gear?
We provide a comprehensive size guide on each product page. Since our high-performance fabrics offer varying levels of compression, we recommend measuring yourself and comparing it to our chart for the optimal fit.
What is HAYA's return policy for sports apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, base layers and swimwear must have the protective seal intact to be eligible for a refund.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear ready for an upcoming event or race.
Are HAYA products suitable for high-intensity training?
Absolutely. Our apparel is engineered using moisture-wicking, four-way stretch fabrics specifically designed to withstand the rigors of cross-training, long-distance running, and professional athletics.
Do you offer international shipping?
Yes, HAYA ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I wash my performance wear to ensure longevity?
To maintain the integrity of the technical fibers, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach, as these can degrade the sweat-wicking properties.